Privacy Policy
Effective Date: 02/19/2026
Business Name: Alternate Therapy Cost Assistance
Website: alternaterx.com
1. Introduction
Alternate Therapy Cost Assistance (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you join or interact with our medicinal cannabis reimbursement membership program.
By accessing our website or enrolling in our membership program, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
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Full name
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Email address
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Phone number
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Mailing address
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Date of birth
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Government-issued ID (if required for verification)
B. Health-Related Information
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Medical cannabis patient status
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State-issued medical card verification
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Documentation required for reimbursement eligibility
We collect only the minimum health-related information necessary to administer membership benefits.
C. Payment Information
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Billing address
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Payment method details (processed securely via third-party payment processors — we do not store full credit card numbers)
D. Usage Information
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IP address
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Browser type
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Device information
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Website activity and interaction data
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3. How We Use Your Information
We use your information to:
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Verify eligibility for membership and reimbursement programs
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Process payments and reimbursements
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Communicate program updates, benefits, and important notices
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Provide customer support
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Improve website performance and user experience
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Comply with applicable legal and regulatory requirements
We do not sell your personal or medical information.
4. How We Share Information
We may share your information only in the following circumstances:
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With secure third-party service providers (payment processors, email services, cloud storage providers)
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To comply with legal obligations, court orders, or government requests
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To protect the rights, safety, and security of our members and company
All vendors are required to maintain confidentiality and appropriate data security safeguards.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
However, no online transmission or storage system is 100% secure. We encourage members to use secure passwords and protect their login credentials.
6. Data Retention
We retain your personal information only as long as necessary to:
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Maintain your membership
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Fulfill reimbursement obligations
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Meet legal, tax, and regulatory requirements
After this period, data is securely deleted or anonymized.
7. Your Privacy Rights
Depending on your state of residence, you may have the right to:
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Access the personal information we hold about you
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Request correction of inaccurate information
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Request deletion of your personal data
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Opt out of certain communications
To exercise these rights, contact us at:
📧 info@alternaterx.com
8. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
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Improve functionality
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Analyze traffic
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Personalize user experience
You may disable cookies through your browser settings, though some features may not function properly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.
10. Children’s Privacy
Our services are intended for individuals 18 years or older (or 21+ where required by state law). We do not knowingly collect information from minors.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact:
Alternate Therapy Cost Assistance
info@alternaterx.com